Productive Computing, Inc.        760.510.1200
With Vessel Service Solutions order fulfillment has never been easier while at sea. Save time using the latest technologies to dispatch, track, & manage boat distress calls.
Product
 
Vessel Service Solutions
a paperless and efficient way to handle order fulfillment

✓  VSS is a FileMaker solution for covering ship or water craft breakdown emergencies

✓  VSS eliminates the need for time-consuming faxes and scans and improves turnaround time

Vessel Service Solutions, software to handle boat / vessel emergency call fulfillment
Orders
receive, fulfill and manage with ease

✓  Import tow dispatch emails, in the office or on the go, and send them to captains as soon as distress calls are received

✓  Use quick link to view boat coordinates

✓  Using the FileMaker Go app on the iPad or iPhone, captains can easily generate
notes, service items and signatures while at sea

✓  Ability to update the order to calculate an accurate total price

✓  Send completed orders to customers by email

✓  Send signed orders back to dispatch upon completion

✓  Invoice same day for quick payment and processing

✓  Create new orders on the iPad

Fuel & Maintenance Logs
keep your fleet shipshape

✓  Maintain a fuel log per boat, including: engine hours, fueling captain, location, cost per gallon, number of gallons and total cost

✓  Track oil changes and tune ups with the Maintenance Log

✓  Create a maintenance schedule for oil changes, tune ups and other required services

Reports
details at your fingertips

✓  Time sheets: record hours for captains, deckhands and dispatchers

✓  Reports available for Orders, Boats and Personnel

✓  Pull detailed reports on fuel usage by boat and date

✓  View the history of each captain’s orders

✓  Analyze boat revenue and expenses

Preferences
professionally manage all aspects of the business

✓  Manage contact information for each captain, deckhand and dispatcher

✓  Manage all terms, disclaimers, notes and signature requirements

✓  Personalize your modules with company information, license number and your company logo

✓  Ability to track services (QuickBooks Items)

✓  Manage and sort service information by name, case number, price and more

✓  Transfer services/items from QuickBooks to VSS

✓  Transfer invoice information between VSS and QuickBooks

✓  Manage all boats and track starting and current hours

✓  Ability to add and manage multiple ports and tower IDs

Productive Computing, Inc.
950 Boardwalk #205,
San Marcos, CA 92078
☎ 760.510.1200

productivecomputing.com
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